Reviews
State Farm® Agent Lisa Reed
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Daniel Santos
October 29, 2026
"Excellent service and a very knowledgeable insurance agent"
carter mccollom
October 27, 2026
"Was absolutely great rate and great agent. Extremely clear and easy and fast. Would recommend to everyone"
Stella Shaw
October 27, 2026
"I had Lisa Reed, very simple process. She was very understanding and easy to talk to and would highly recommend her to anyone looking for car insurance"
We responded:
"Thank you so much for your kind words! It was a pleasure working with you, and I'm so happy we were able to find you a great rate and make the process easy. I really appreciate you taking the time to share your experience and recommend me. It means a lot! Thank you for trusting us with your insurance!
Lisa Reed- Owner"
Paul Muniz
October 19, 2026
"Angelina was great I’ve been paying $250 plus for years. She looked at my coverages asked questions to identify my wants and needs and gave me a very competitive price. I will likely not switch auto insurance again"
We responded:
"Paul, thank you so much for the great review! I'm so happy Angelina was able to take the time to understand your needs and find you a better rate. She does a wonderful job taking care of our customers, and I love hearing that it shows! We truly appreciate you trusting our office with your insurance and look forward to taking care of you for years to come!
Lisa Reed- Owner"
Sebby Przybylo
October 15, 2026
"Angelina was amazing and assisted me through every step of switching my insurance ! Even spoke to other companies to ensure my process was as smooth as it needed to be and my coverage was taken care of instantly !"
We responded:
"I love hearing this! Angelina really cares about making sure everything is handled correctly and that our customers have one less thing to worry about. I'm happy she was able to make your switch so seamless! Thank you for giving our office the opportunity to earn your business. We're excited to have you with us!
Lisa Reed-Owner"
Elizabeth Hendler
October 9, 2026
"Very easy experience getting back to State Farm insurance with the Lisa Reed team. Good price and coverage."
We responded:
"Thank you for your feedback! We’re glad to hear that returning to State Farm with the Lisa Reed team was an easy experience and that you’re happy with your price and coverage. We appreciate your trust and look forward to continuing to serve your insurance needs!
Lisa Reed- Owner"
Bria Burton
October 8, 2026
"Lisa is always available when I need her! Always gets back to me promptly and handles anything I need to the best of her ability and efficiently!!"
We responded:
"Thank you so much! It really means a lot to know you feel taken care of. We always want our customers to know they can count on us when they need something, and we're happy that's been your experience. We truly appreciate your trust and loyalty and are always just a call or text away!
Lisa Reed- Owner"
Raul J
October 2, 2026
"I was not only able to save money every month but I also got more coverage. Best deal yet."
We responded:
"Saving money AND getting better coverage is exactly what we love to hear! We're so happy we could help you get more for your money. Thank you for giving our office the opportunity to earn your business. We appreciate you and are always here when you need us!
Lisa Reed- Owner"
Kelly Cirolo
September 29, 2026
"Great price. Great Insirance and even better service!"
We responded:
"Thank you for the review! We really appreciate your business Kelly!
Lisa Reed -Owner"
Shetarrie Owens
September 15, 2026
"Very good service and made everything simple."
Monica Sheldon
September 1, 2026
"Anita Edwards at Lisa Reed Agency is consistently amazing - always quick to respond, provides great help, is so knowledgeable about all things insurance that everything gets answered in one phone call. Insurance stresses me out but knowing Anita is one phone call or email away is huge peace of mind."
We responded:
"Welcome to the State Farm Family Monica! Anita will bend over backwards to help a customer, so thank you for giving her a shout out in this review! So glad you not only chose us for the cost but mostly because of the great customer service. Thank you for your business!"
Frank Lara
August 27, 2026
"I switched to State Farm and Lisa Reed agency about a year ago and they have been nothing but fantastic and helpful! Highly recommend"
Paula Grana
August 26, 2026
"Very fast, friendly, and knowledgeable service. Helped us lower our rates!"
We responded:
"Thank you for the great review! We’re so glad we could make the process quick and easy while helping you save on your insurance. We truly appreciate your business!
Lisa Reed- Owner"
Ken Mosbergen
August 21, 2026
"Lisa and Dawn have been exceptionally helpful in getting me the best auto loan for my cars. They are diligent in there follow through and have friendly customer service.
Thanks y'all!"
We responded:
"Thank you so much, Ken! We truly appreciate your kind words and are so glad Dawn and our team could help with your auto insurance. Thank you for trusting us with your business!
Lisa Reed- Owner"
MARVIS ROGERS
August 12, 2026
"Whenever I contact my agent I always get a quick response"
We responded:
"Thank you so much, Marvis! We’re glad to hear that you’ve received quick responses from our team and found our pricing reasonable. We truly appreciate you trusting us with your auto and renters insurance. Thank you for taking the time to share your experience with us!
Lisa Reed- Owner"
Roger Cutler
August 10, 2026
"My questions are answered in a prompt and courteous way. Very helpful staff. Anita is always been very helpful and friendly.Among others."
We responded:
"Roger, thank you for your kind words and, most importantly, for being a longtime customer! We truly appreciate your continued trust in our team. We’re so glad to hear that you always receive prompt, courteous service. Anita and the rest of our team appreciate the recognition, and we look forward to continuing to be here for you for many years to come!
Lisa Reed- Owner"
mendrick ramirez
August 7, 2026
"Muy buena atención y confiables"
We responded:
"¡Muchas gracias por su reseña! Nos alegra saber que recibió una excelente atención y que cuenta con la confianza de nuestro equipo. Agradecemos mucho su preferencia y estamos aquí para ayudarle siempre que lo necesite. ¡Gracias por confiar en nosotros!
Lisa Reed"
Will Wadsworth
August 7, 2026
"An amazing experience! We needed to transfer insurance after moving to Austin; the staff made this entire process seamless for us, helped us resolve issues we'd had with our previous State Farm agent, and got it all done in one day.
A year on since we started with this office, and Dawn, Anita, and everyone else here have made getting, updating, and maintaining our insurance seamless!
Very thankful to be working through Lisa Reed's office."
We responded:
"Welcome to Austin and to the Lisa Reed State Farm office! I’m glad Dawn was able to help you get everything taken care of so quickly. Thank you for your business!
Lisa Reed- Owner"
harrison arnette
July 31, 2026
"I can’t recommend Anita at Lisa Reed’s office enough! From start to finish, she was incredibly kind, patient, and knowledgeable. She took the time to answer all of my questions and found me excellent coverage while saving me over $400 a month on my insurance.
The entire process was smooth, easy, and completely stress-free. It’s rare to find someone who genuinely cares about helping their clients, and Anita went above and beyond. If you’re looking for an insurance agent who will work hard to get you the best value, Anita and the team at Lisa Reed’s office are the people to call. Thank you again for everything!"
We responded:
"Wow—thank you so much for this wonderful review! We’re thrilled to hear about your experience with Anita and that she was able to find you excellent coverage while saving you over $400 a month! Providing kind, patient, and knowledgeable service is exactly what we strive for, and we’re so happy Anita made the entire process easy and stress-free. Thank you for trusting Lisa Reed State Farm with your insurance needs and for recommending Anita and our team. We truly appreciate you and look forward to being here whenever you need us!
Lisa Reed- Owner"
Luis Garduno
July 30, 2026
"Shout out to Angelina very helpful and nice"
We responded:
"Thanks so much for the shout out! We’re glad Angelina was able to help and that you had a great experience. We’ll be sure to pass along your kind words! 😊
Lisa Reed - Owner"
Alexis Mungarro
July 27, 2026
"Lisa wasn't in but her assistant Angelina is and was extra super helpful and I appreciate her she deserves more then 5 stars!! 12 Stars!!"
We responded:
"Thanks so much for the wonderful review! We’re so glad Angelina was able to help you. We’ll be sure to share your kind words with her—she truly goes above and beyond. We really appreciate your 12-star sentiment!
Lisa Reed - Owner"
robin hessin
July 24, 2026
"Anita is always so helpful when I reach out. She has been helping me insure my house and vehicles for over 6 years now. Highly recommend her and her team."
We responded:
"Robin, thank you so much for the fantastic review! We truly appreciate you trusting Anita and our team with your home and auto insurance for over 6 years—your loyalty means a lot to us. We’re so glad she’s been helpful every time you reach out, and we truly appreciate your recommendation and your business!
Lisa Reed- Owner"
udit agarwal
July 23, 2026
"Good experience in getting a non owner auto policy from them."
We responded:
"Thank you for your review! We’re glad you had a good experience getting your non-owner auto policy with us.
Lisa Reed - Owner"
Amera Rashid Boyd
July 23, 2026
"She is amazing to work with."
We responded:
"Thank you for your review and for your business!
Lisa Reed- Owner"
Felicia Cornelius
July 22, 2026
"Excellent customer service. Handles everything with ease."
We responded:
"Felicia, thank you so much for your kind review! We truly appreciate you being a loyal customer for many years. We’re glad you’ve had an excellent experience —your trust means a lot to us. Thank you for your business!
Lisa Reed- Owner"