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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arthur Wojcicki

March 19, 2025

5  out of  5
rating by Arthur Wojcicki
"A fantastic experience that was quick and easy! In the absence of Lisa who was out of office, Anita was able to retrieve my online quote, provide additional details, and provide a smooth process until completion. Very satisfied and highly recommended!"
We responded:
"Thank you so much for your review and for recognizing Anita! Thank you for your business! Lisa Reed- Owner"
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Cori Achu

March 19, 2025

5  out of  5
rating by Cori Achu
"Very much committed to professionalism, customer service, and customer satisfaction."
We responded:
"Cori, thank you so much for taking the time to give us this review. Thank you for your business! Lisa Reed -Owner"
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Jay Mehta

March 17, 2025

5  out of  5
rating by Jay Mehta
"Great service, good pricing, very happy with my experience with them"
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Will Wadsworth

March 4, 2025

5  out of  5
rating by Will Wadsworth
"An amazing experience! We needed to transfer insurance after moving to Austin; Dawn made this entire process seamless for us, helped us resolve issues we'd had with our previous State Farm agent, and got it all done in one day. Very thankful to be working through Lisa Reed's office."
We responded:
"Welcome to Austin and to the Lisa Reed State Farm office! I’m glad Dawn was able to help you get everything taken care of so quickly. Thank you for your business! Lisa Reed- Owner"
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Weberton Gomes Pereira

February 20, 2025

5  out of  5
rating by Weberton Gomes Pereira
"Honestly, it was the best experience I've had with insurance so far, very attentive and dedicated to offering you the best deal! I really shout out to everyone who needs insurance, this is the best! We're even starting to quote from my company with her too."
We responded:
"Thank you so much Weberton! I'm glad we were able to help you out with your Auto insurance. I know Dawn is working on a quote for your Business Insurance as well. Thank you for giving us the opportunity to do so. Lisa Reed- Owner"
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Yaser Rodriguez

January 29, 2025

5  out of  5
rating by Yaser Rodriguez
"Muy buena atención felicitaciones"
We responded:
"Muchas gracias! Lisa Reed - owner"
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Nipul Sanghavi

January 24, 2025

5  out of  5
rating by Nipul Sanghavi
"Very quick service and good help from Andrew"
We responded:
"Thank you for taking the time to give us a review and for giving a shout out to Andrew. I appreciate your business! Lisa Reed- Owner"
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Dana Johnson

January 21, 2025

5  out of  5
rating by Dana Johnson
"They are a great team. Anita jumped in and got me squared away in no time at all. It's so good to have the peace of mind."
We responded:
"It’s wonderful to hear that you had such a positive experience with Anita! Thank you for your business! Lisa Reed- Owner"
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Christine Perkins

January 14, 2025

5  out of  5
rating by Christine Perkins
"Easy and professional communications."
We responded:
"Thank you for the great review. Welcome to the Lisa Reed State Farm office, thank you for your business! Lisa Reed - Owner"
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Ravi B

January 13, 2025

5  out of  5
rating by Ravi B
"Highly recommend Dawn! She is friendly and helpful, and she made setting up insurance a breeze!"
We responded:
"Thank you for your wonderful recommendation! We're delighted to hear that Dawn provided you with friendly and helpful service while making the process of setting up your insurance so easy. Our team strives to ensure a smooth experience for all our clients, and it's great to know that Dawn was able to deliver that for you. If you need any further assistance or have questions in the future, please feel free to reach out. We're here to help! Lisa Reed- Owner"
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Han Xin

January 3, 2025

5  out of  5
rating by Han Xin
"Anita was really professional and kind, give me a good analysis of my need and options. I am getting a non owner auto insurance and will update to regular auto insurance in a few months. Glad I found them!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anita provided you with professional and compassionate service. It's great to know that she was able to analyze your needs and present you with the right options for your non-owner auto insurance. We look forward to assisting you again when you’re ready to transition to regular auto insurance in the future. Safe driving! Lisa Reed- Owner"
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R3N4T1N

November 21, 2024

5  out of  5
rating by R3N4T1N
"I can’t believe what she did for me, I was being extremely expensive on another company, In two days, she transfer me and I’m paying half of the amount that I was paying with double of the coverage that I used to have. She deserves 10 Stars👏🏻"
We responded:
"Thank you so much for your incredible feedback! We're thrilled to hear about your positive experience and the significant savings you achieved with your new coverage. Lisa Reed - Owner"
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Varun Kumar

November 18, 2024

5  out of  5
rating by Varun Kumar
"By far, my favorite people for all of my insurance needs. Anita handles my account for the past 6years and she is super responsive, helpful and a great person. Met with an accident once back in 2018, and the owners of the place went out of their way and gave me a ride to my home after the accident. I recommend them to everyone."
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear that you’ve had such a positive experience with Anita over the past six years. It’s wonderful that she has been so responsive and helpful in managing your account. We’re also glad to know that the support you received after your accident in 2018 made a difference during a challenging time. Your recommendation means the world to us, and we truly appreciate your trust in our team for all your insurance needs. If you ever need assistance or have questions in the future, please don’t hesitate to reach out. We're here for you! Lisa Reed- Owner"
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WasBob ___

November 18, 2024

5  out of  5
rating by WasBob ___
"This office is great. They are always helpful and friendly."
We responded:
"Thank you so much for this 5 star review. I appreciate your business! Lisa Reed- Owner"
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Sylvia Huang

November 15, 2024

5  out of  5
rating by Sylvia Huang
"Anita is really helpful and efficient!"
We responded:
"Sylvia, thank you so much for taking the time to recognize Anita, this means a lot to me and to her! Lisa Reed- Owner"
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Matt Schoen

November 12, 2024

5  out of  5
rating by Matt Schoen
"Would highly recommend Lisa and her team! She has treated me well for as long as I can remember! Always quick to respond at everything I throw her way!!!"
We responded:
"Matt, this review means so much to me! We have enjoyed working with you these past few years and are grateful for your business! Lisa Reed - Owner"
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Kedra Mosley Simms

November 1, 2024

5  out of  5
rating by Kedra Mosley Simms
"Wonderful and great"
We responded:
"Thank you for the awesome review Kedra! We appreciate your business! Lisa Reed- Owner"
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Sal Ari

October 25, 2024

5  out of  5
rating by Sal Ari
"Dawn is pleasant, helpful, and a true professional in the business. Thank you for finding the best rates! The only negative is on myself for wasting time at 5 other places before taking with Dawn."
We responded:
"Sal, thank you for this review! So glad you had a great experience with Dawn. We are so grateful for your business! Lisa Reed - Owner"
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Rey Lopez

September 20, 2024

5  out of  5
rating by Rey Lopez
"Lisa is great. From beginning to end. 10/10"
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Melanie Polk

September 13, 2024

5  out of  5
rating by Melanie Polk
"Lisa and Anita are so personable and quick to respond. They have been like family for the last 10 years. Could not imagine using anyone else!"
We responded:
"Melanie, we have loved having you guys as customers! Thank you so much for your business and this review!"
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Chinmay Sonar

September 6, 2024

5  out of  5
rating by Chinmay Sonar
"Excellent customer service."
We responded:
"Thank you so much for this review and for your business! Lisa Reed- Owner"
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Scott Wade

September 4, 2024

5  out of  5
rating by Scott Wade
"Wonderful service from Dawn and affordable rates."
We responded:
"Thank you Scott for giving Dawn a shoutout and telling everyone how wonderful she is. I am blessed to have her on my team. Thank you so much for your business! Lisa Reed- Owner"
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Chela Barbeito

August 26, 2024

5  out of  5
rating by Chela Barbeito
"Excellent service. I am very happy, got my auto, life and reters coverages 🙂"
We responded:
"Thank you so much Chela for this review and for you business! Lisa Reed - Owner"
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Sarah A.

August 23, 2024

5  out of  5
rating by Sarah A.
"Dawn, if you can read this. You were amazing! Very friendly, communicative, spoke clear with me for the very first time getting my own car insurance. I hope you are successful!! I got a great deal!!"
We responded:
"Sarah, I sent this to Dawn as soon as I saw it and it made her day! Thank you for taking the time to give her a review and lift her up. I appreciate your business and we look forward to working with you! Lisa Reed- Owner"
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Amanda Gurrola

August 16, 2024

5  out of  5
rating by Amanda Gurrola
"Lisa has always been very helpful, quick responses, makes my busy life less hectic !"
We responded:
"Amanda, thank you so much! I am so proud of my team and how responsive they are. Thank you for your business! Lisa Reed- Owner"