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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rey Lopez

Rey Lopez

September 20, 2024

5  out of  5
rating by Rey Lopez
"Lisa is great. From beginning to end. 10/10"
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Melanie Polk

September 13, 2024

5  out of  5
rating by Melanie Polk
"Lisa and Anita are so personable and quick to respond. They have been like family for the last 10 years. Could not imagine using anyone else!"
We responded:
"Melanie, we have loved having you guys as customers! Thank you so much for your business and this review!"
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Chinmay Sonar

September 6, 2024

5  out of  5
rating by Chinmay Sonar
"Excellent customer service."
We responded:
"Thank you so much for this review and for your business! Lisa Reed- Owner"
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Scott Wade

September 4, 2024

5  out of  5
rating by Scott Wade
"Wonderful service from Dawn and affordable rates."
We responded:
"Thank you Scott for giving Dawn a shoutout and telling everyone how wonderful she is. I am blessed to have her on my team. Thank you so much for your business! Lisa Reed- Owner"
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Chela Barbeito

August 26, 2024

5  out of  5
rating by Chela Barbeito
"Excellent service. I am very happy, got my auto, life and reters coverages 🙂"
We responded:
"Thank you so much Chela for this review and for you business! Lisa Reed - Owner"
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Sarah A.

August 23, 2024

5  out of  5
rating by Sarah A.
"Dawn, if you can read this. You were amazing! Very friendly, communicative, spoke clear with me for the very first time getting my own car insurance. I hope you are successful!! I got a great deal!!"
We responded:
"Sarah, I sent this to Dawn as soon as I saw it and it made her day! Thank you for taking the time to give her a review and lift her up. I appreciate your business and we look forward to working with you! Lisa Reed- Owner"
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Amanda Gurrola

August 16, 2024

5  out of  5
rating by Amanda Gurrola
"Lisa has always been very helpful, quick responses, makes my busy life less hectic !"
We responded:
"Amanda, thank you so much! I am so proud of my team and how responsive they are. Thank you for your business! Lisa Reed- Owner"
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Margo Richardson

July 26, 2024

5  out of  5
rating by Margo Richardson
"They made my transition from one state to another hassle free and was very pleasing. Thank you again"
We responded:
"Margo thank you for the review! I'm so glad we were able to make this part of your move easy for you. Thank you for your business! Lisa Reed- Owner"
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H W

July 25, 2024

5  out of  5
rating by H W
"Fast and super easy to work with! Anita was great! Always helpful and willing to go above and beyond for any questions I had!"
We responded:
"Thank you so much! We appreciate your business!"
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Austin Gorchs

July 23, 2024

5  out of  5
rating by Austin Gorchs
"Quick, informative, and helpful! Alexander and Anita were awesome!"
We responded:
"Thank you Austin! I am so glad Andrew and Anita were so helpful, thank you for your business! Lisa Reed - Owner"
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Joel Speranza

July 1, 2024

5  out of  5
rating by Joel Speranza
"Super helpful and very informative! Would recommend hands down!"
We responded:
"Thank you Joel for the 5 stars and the recommendation! I appreciate you! Lisa Reed- Owner"
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collinthewhite

June 24, 2024

5  out of  5
rating by collinthewhite
"Fantastic Service. Andrew ensured I am covered for a great price. Everywhere else wanted 5x as much for Car Insurance. (im not even exhaggerating)"
We responded:
"Hi Collin. Let me start by thanking you for taking your time to do this review. I’m so glad Andrew took such amazing care of you and was able to earn your business! Lisa Reed- Owner"
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Chuck Conrad

June 5, 2024

5  out of  5
rating by Chuck Conrad
"Perfection, the experience has been professional and welcoming. Anita Edwards is amazing and made this so simple for me."
We responded:
"Chuck, thank you so much for giving Anita a shout out and telling everyone how wonderful she is to work with! I am very grateful for your business and appreciate you giving us a five star review! Lisa Reed- Owner"
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Kameisha Bledsoe

May 28, 2024

5  out of  5
rating by Kameisha Bledsoe
"Quick, professional and excellent customer service!"
We responded:
"Thank you so much for taking the time to give this review and for your business! Lisa Reed- Owner"
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Wahby Bekka

April 21, 2024

5  out of  5
rating by Wahby Bekka
"I want to express my utmost satisfaction following a recent car accident. From the moment I contacted them to report the accident, I was impressed by their prompt response. Anita was readily available to assist me, guiding me through the necessary steps. One of the standout aspects of my experience was the exceptional level of care and professionalism exhibited. What truly distinguishes this office is their commitment to customer satisfaction. Anita took the time to address all my concerns and kept me informed at every step of the way. I would highly recommend this office to anyone seeking reliable insurance coverage backed by a team that genuinely cares about its customers. Thank you to Lisa and her team, for turning a stressful situation into a positive experience."
We responded:
"Hi Wahby, thank you for taking the time to give us a five star review. I'm so glad we were able to help through this difficult time. You have been a customer for many years and I appreciate your business! Lisa Reed- Owner"
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Jared Detty

April 18, 2024

5  out of  5
rating by Jared Detty
"Knowledgeable, efficient and communicative! Would recommend if looking for help with your insurance needs!"
We responded:
"Thank you for taking the time to give us such a nice review. You have been with us for quite a while and I very much appreciate your loyalty and your business! Lisa Reed- Owner"
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Michael Vogt

April 5, 2024

5  out of  5
rating by Michael Vogt
"Very wonderful experience. Thank you!"
We responded:
"Thank you for your business Michael!"
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Cali DePalma

April 2, 2024

5  out of  5
rating by Cali DePalma
"Dawn, Anita and Andrew have helped me out a ton! I appreciate all the time they spend with me. I absolutely love Lisa Reeds team"
We responded:
"Thank you for the review and for recognizing our wonderful team!"
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Djamel Zenati

April 2, 2024

1  out of  5
rating by Djamel Zenati
"Bad insurance at all with bad agents"
We responded:
"Hi Djamel, I have looked and found that you are not a customer of ours. I am available if you need assistance at 512-331-0009. Lisa Reed- Owner"
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Albert Reyes

March 26, 2024

5  out of  5
rating by Albert Reyes
"Secure, helpful and transparent insurance group! I appreciate all the help & answers to my many questions haha! I have the best State Farm agent! Very polite and professional! Thank you Dawn for your help always!"
We responded:
"Thank you for giving Dawn a shout out and telling everyone how wonderful she is to work with! I am grateful for your business! Lisa Reed- Owner "
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Janelle Lamb

March 26, 2024

5  out of  5
rating by Janelle Lamb
"I have been looking for a new policy for a while. Dawn was extremely knowledgeable and helpful. She answered all my questions and really made me feel at ease. She was super easy to work with and kind. Thank you Dawn for all of your help."
We responded:
"Thank you for taking the time to do this review and to lift Dawn up for her hard work! Thank you for your business! Lisa Reed- Owner"
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L H

March 25, 2024

2  out of  5
rating by L H
"While trying to change my dad's information With State Farm, Dawn, One of Lisa's staff simply refused to help me. All she kept saying was she couldn't tell me anything but didn't give me any recourse to help myself then she hung up on me. It would be nice if Lisa would actually call me and discuss in a kind way why they can't help me and what I can do to help myself. A direction to follow, A path so that I can take care of my dad's business for him while he's in hospice care before he actually dies. Lisa if you get this message I would greatly appreciate a phone call you have my number maybe ought to get some new staff that know how to be kind to people that are having to take care of Their loved ones while they're actively dying... just a thought though"
We responded:
"I replied to the message you sent me personally today. As I and my entire team has told you several times over the last 2 years (and we have tried to say it nicely many many times)… State Farm Corporate has advised us that without proper authorization forms on file we cannot release any information to you or anyone regarding your dads accounts. It is for our customers protection and security. This is outside of mine and my teams authority.In the response to your email today I sent you a copy of the letter that was mailed to you from corporate with the appropriate steps and a phone number to call. "
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Nic Tui

March 5, 2024

5  out of  5
rating by Nic Tui
"Honesty with me is what brought me here"
We responded:
"Thank you Nic for the review and for your business! Lisa Reed- Owner"
Profile photo of Elizabeth Baumann (Lizzy)

Elizabeth Baumann (Lizzy)

February 26, 2024

5  out of  5
rating by Elizabeth Baumann (Lizzy)
"It has been YEARS since I have had the pleasure of working with an insurance agent has professional, conscientious, and just plain NICE as this one! Granted, in the four years we've been their client, this is the first time we've filed a claim. That being said, Anita has proven to be "good neighbor" just as State Farm claims!"
We responded:
"Awe thank you Elizabeth! I will let Anita know! Thank you for your business! Lisa Reed- Owner"
Profile photo of Truth and Integrity Warrior Michelle Angelic

Truth and Integrity Warrior Michelle Angelic

February 5, 2024

5  out of  5
rating by Truth and Integrity Warrior Michelle Angelic
"People helping people! Lisa and Anita are good people! They're ready to help you find a way to get you insured even when you are facing financial hardships like myself. If I'm not on the road, I can't make that money. I'm blessed to have found this team 🙏"
We responded:
"Thank you so much Michelle! It’s always a pleasure to speak with you. Thank you for your business. Lisa Reed - Owner"