State Farm® Insurance Agent Lisa Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mendrick ramirez
August 7, 2026
5
out of
5
rating by mendrick ramirez
"Muy buena atención y confiables"
Will Wadsworth
August 7, 2026
5
out of
5
rating by Will Wadsworth
"An amazing experience! We needed to transfer insurance after moving to Austin; the staff made this entire process seamless for us, helped us resolve issues we'd had with our previous State Farm agent, and got it all done in one day.
A year on since we started with this office, and Dawn, Anita, and everyone else here have made getting, updating, and maintaining our insurance seamless!
Very thankful to be working through Lisa Reed's office."
We responded:
"Welcome to Austin and to the Lisa Reed State Farm office! I’m glad Dawn was able to help you get everything taken care of so quickly. Thank you for your business!
Lisa Reed- Owner"
harrison arnette
July 31, 2026
5
out of
5
rating by harrison arnette
"I can’t recommend Anita at Lisa Reed’s office enough! From start to finish, she was incredibly kind, patient, and knowledgeable. She took the time to answer all of my questions and found me excellent coverage while saving me over $400 a month on my insurance.
The entire process was smooth, easy, and completely stress-free. It’s rare to find someone who genuinely cares about helping their clients, and Anita went above and beyond. If you’re looking for an insurance agent who will work hard to get you the best value, Anita and the team at Lisa Reed’s office are the people to call. Thank you again for everything!"
Luis Garduno
July 30, 2026
5
out of
5
rating by Luis Garduno
"Shout out to Angelina very helpful and nice"
We responded:
"Thanks so much for the shout out! We’re glad Angelina was able to help and that you had a great experience. We’ll be sure to pass along your kind words! 😊
Lisa Reed - Owner"
Alexis Mungarro
July 27, 2026
5
out of
5
rating by Alexis Mungarro
"Lisa wasn't in but her assistant Angelina is and was extra super helpful and I appreciate her she deserves more then 5 stars!! 12 Stars!!"
We responded:
"Thanks so much for the wonderful review! We’re so glad Angelina was able to help you. We’ll be sure to share your kind words with her—she truly goes above and beyond. We really appreciate your 12-star sentiment!
Lisa Reed - Owner"
robin hessin
July 24, 2026
5
out of
5
rating by robin hessin
"Anita is always so helpful when I reach out. She has been helping me insure my house and vehicles for over 6 years now. Highly recommend her and her team."
We responded:
"Robin, thank you so much for the fantastic review! We truly appreciate you trusting Anita and our team with your home and auto insurance for over 6 years—your loyalty means a lot to us. We’re so glad she’s been helpful every time you reach out, and we truly appreciate your recommendation and your business!
Lisa Reed- Owner"
udit agarwal
July 23, 2026
5
out of
5
rating by udit agarwal
"Good experience in getting a non owner auto policy from them."
We responded:
"Thank you for your review! We’re glad you had a good experience getting your non-owner auto policy with us.
Lisa Reed - Owner"
Amera Rashid Boyd
July 23, 2026
5
out of
5
rating by Amera Rashid Boyd
"She is amazing to work with."
We responded:
"Thank you for your review and for your business!
Lisa Reed- Owner"
Felicia Cornelius
July 22, 2026
5
out of
5
rating by Felicia Cornelius
"Excellent customer service. Handles everything with ease."
We responded:
"Felicia, thank you so much for your kind review! We truly appreciate you being a loyal customer for many years. We’re glad you’ve had an excellent experience —your trust means a lot to us. Thank you for your business!
Lisa Reed- Owner"
Steve Lewis
July 21, 2026
5
out of
5
rating by Steve Lewis
"Anita did a fantastic job preparing our quote for a new home purchase. She was very knowledgeable and helpful."
We responded:
"Thank you for the wonderful review! We’re so glad Anita did a fantastic job preparing your quote for your new home purchase. Her knowledge and helpful guidance really matter, and we appreciate you sharing your experience. Congratulations on your upcoming purchase!
Lisa Reed- Owner"
DM DRYWALL LLC
July 2, 2026
5
out of
5
rating by DM DRYWALL LLC
"AMAZING TEAM!!."
We responded:
"Thank you so much for the awesome review! We’re proud of our team, and we truly appreciate your business!
Lisa Reed- Owner"
Brooke Murray
June 22, 2026
5
out of
5
rating by Brooke Murray
"Highly recommend. Anita is very responsive and easy to work with!"
We responded:
"Thank you for the amazing review! We’re so glad to hear Anita was very responsive and easy to work with, and that you had a great experience with your vehicle insurance. We truly appreciate your recommendation!
Lisa Reed- Owner"
Anshuman Sharma
June 16, 2026
5
out of
5
rating by Anshuman Sharma
"Anita is quick to help. Great experience"
We responded:
"Thank you for the great review! We’re so glad Anita was quick to help and that you had a great experience with your renters insurance. We appreciate you choosing us!
Lisa Reed- Owner"
satinder khasriya
June 10, 2026
5
out of
5
rating by satinder khasriya
"I had the best experience getting coverage through Dawn for our home and auto needs. Highly recommend speaking to them for your insurance needs."
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear you had the best experience getting coverage through Dawn for your home and auto needs. We truly appreciate your recommendation—please don’t hesitate to reach out anytime we can help!
Lisa Reed- Owner"
Amy Ross
June 10, 2026
5
out of
5
rating by Amy Ross
"The team in Lisa Reeds office is fantastic to work with! They were able to switch over my auto and home polices with ease and no interruption in my coverage. They also saved me $250 a month!
If you are shopping new insurance coverage definitely guve them a call!!"
Michael Countryman
June 8, 2026
5
out of
5
rating by Michael Countryman
"Bought a new work truck over the weekend. Dawn was amazing to work with. I appreciated her knowledge and help explaining coverage options. Dawn got coverage on my new truck way easier and faster than I expected. Thanks."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Dawn made the process of insuring your new work truck simple and stress-free. She takes great pride in helping folks understand their coverage options and making sure they have the protection they need. We appreciate your trust in us and are grateful for the opportunity to help. Congratulations on the new truck, and thank you for your business!
Lisa Reed- Owner"
Michael Rogers
June 1, 2026
5
out of
5
rating by Michael Rogers
"Quick, courteous, and knowledgeable."
We responded:
"Thank you for your review! We appreciate your kind words and are glad you found our team quick, courteous, and knowledgeable. It was our pleasure to help with your life and vehicle insurance needs. Thank you for trusting us with your coverage, and we look forward to serving you for years to come!
Lisa Reed- Owner"
Samantha Rivera
May 26, 2026
5
out of
5
rating by Samantha Rivera
"I love the service. Highly recommend State Farm!"
We responded:
"Samantha, thank you so much for your wonderful review! We’re so glad you loved the service, and we truly appreciate your recommendation.
Lisa Reed- Owner"
Robert Foster
May 24, 2026
5
out of
5
rating by Robert Foster
"Very quick response when I needed a quote."
We responded:
"Thanks so much, Robert! We’re glad we could help with your quote quickly. We really appreciate your review and recommendation!
Lisa Reed-owner"
Julia Angels
May 22, 2026
5
out of
5
rating by Julia Angels
"Have been on and off with StateFarm for over a decade now as rates fluctuate, but always happy to come back when the rate is right and Anita is always a call/email away (that’s probably why I always check in and come back). Anita Edwards is always there: checks on rates and helps so efficiently and very quickly, which has been super helpful. I can message her any hour of the day and she’s super responsive and knows exactly what I’m looking for. Thank you Anita!"
We responded:
"Thank you so much for your kind review, Julia! We truly appreciate your loyalty over the years—and it means a lot to hear that Anita has been there for you whenever you needed help. We’re glad she checks rates, responds so quickly, and provides exactly what you’re looking for. Thanks again, and we’re always here for you!
Lisa Reed- Owner"
Jennifer Lopez
May 12, 2026
5
out of
5
rating by Jennifer Lopez
"I have been with Lisa Reeds office since I was a teenager. Her and her staff have always been so courteous, professional, and helpful. Anita is exceptional to work with. She is so quick to respond and so knowledgeable !"
We responded:
"Thank you so much for the great review, Jennifer! We truly appreciate your loyalty to Lisa Reeds office over the years—and it means a lot to hear how courteous, professional, and helpful you’ve found our team. We’re especially glad to know Anita has been exceptional to work with and that her quick responses and knowledge are making a difference. Thanks again—we’re always here for you!
Lisa Reed-Owner"
Ian Labo
May 11, 2026
5
out of
5
rating by Ian Labo
"If I would've known it was this fast and easy to open and manage an insurance policy I would've been with State Farm already. Y'all are on point ⭐⭐⭐⭐⭐"
We responded:
"Thanks so much for the awesome review, Ian! We’re glad you found the process fast and easy—and that you’re getting a great price. We truly appreciate your feedback and being able to help you with your policy. If you ever need anything, we’re always here for you!
Lisa Reed-Owner"
P. Cisneros
April 22, 2026
5
out of
5
rating by P. Cisneros
"Great car insurance quote, quick and friendly service by Dawn!"
E. R.
April 16, 2026
1
out of
5
rating by E. R.
"Very untrustworthy and misleading agent. AVOID at ALL COST."
We responded:
"We appreciate your review but after searching our customer records we don’t have anybody with your name so I believe this review was done incorrectly. If you would like to speak with me directly please call me at my office at 512-331-0009 and I will be happy to do all I can to make your experience better and help you find out who your agent is if you are a State Farm policyholder.
Lisa Reed- Owner"
James Brown
April 13, 2026
5
out of
5
rating by James Brown
"Anita was very responsive, professional and answered all my questions right away. And knew all the answers. She was also friendly"